We would like to show you a description here but the site won’t allow us. But if you stick with a courier you’ve actually heard of, you shouldn’t have any problems. We deliver both. An easy to use app with a nice modern touch Using this app has been a good experience, from the sleek design which doesn’t look out of date compared to many other apps out there these days, it’s simple and easy to use and I had no errors or bugs while using the app. The main problem with this site and similar is that they promise more than they deliver in many cases. Can be a pain to find though. Back No phone number. Parcel2Go was first mentioned on PissedConsumer on Oct 04, 2012 and since then this brand received 380 reviews.. Parcel2Go ranks 138 of 1011 in Transportation and … Click here for more info.. We are experiencing unprecedented volumes of business and contact at the moment. “When Bold360 … Check out what 64,962 people have written so far, and share your own experience. Check out what 65,148 people have written so far, and share your own experience. We have lots of emails and live chat transcript To support our statement Your simply being pendantic. Do you agree with Parcel2Go’s 4-star rating? Accessing live chat … Complete B.S reply from Parcel2Go regarding “damaged” parcel. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. much better service, email updates all through out the delivery process to boot. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. Why not try searching for your enquiry in one of our popular topics: Pricing and Pre-Booking Parcel Area Enquiry My Documents Collection Enquiry Delivery Enquiry General … Contact Parcel2Go and get REST API docs. We don’t ask our customers to choose between cost and quality. Sergeant David HackParcel2go Live Chat Featured Stock Photo Collections A large collection of high-resolution photos that has become one of the best sources for stock images. Basically, ordered for a parcel to be picked up by HDNL today through Parcel2Go, however it didn't get collected. With ParcelHero you can access the world’s best couriers, book a collection from your door and save up to 72% against the Post Office. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. The Bold360 solution provides a greater ease of use and navigation for customer service team members. There are online volume calculator and postcode/address finder parcel delivery tools. Requested refund and also manager to call re explanation. Contact us for more information about the services that we offer at Parcelforce Worldwide, including parcel delivery, courier services and much more. They don’t respond and follow through with emails. Please bear with us and allow a few extra days for delivery before contacting. Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.parcel2go.com/content/returns, https://www.parcel2go.com/parcel-delivery-asia, https://www.parcel2go.com/content/about-terms.aspx, https://www.parcel2go.com/content/privacy-policy.aspx. They will surely offer you reliable and immediate help. It’s exactly the same as going direct to the courier, except usually cheaper. contacted customer service who offered to change courier, they then disconnected the live chat, next agent refused to offer change of courier, two days wasted and over an hour wasted on their "live help". Many sellers dont like collect + but i have sent 1000s of parcels with them and had maybe a handful of issues and some of those have been the fault of the drop of stores putting parcels to one side when busy and forgetting to put them in the sacks causing late deliveries. Always quick to sort out issues, in the rare event that there are any. I had to wait 5 minutes for a chat but then got a very communicative operator Sohail who offered me Pre Paid refund or refund to my bank card & then dealt with this all quite efficiently. Cheers...I've managed to email them thanks to Consumer groups info and have had confirmation of receipt! Useful. Check out what 65,152 people have written so far, and share your own experience. Lizi - 11 hours ago @OnlyoneRuscoe Hi Russ, I'm sorry to … Total garbage in my opinion, no Email address just a useless live chat with automated non descript answers. A company should have a contact number, one that is manned during working hours and with real help at the other end not just trying to pass blame to customers,third parties ect. Registrant Contact Information: How boohoo uses cookies We use cookies that help us provide you with the best possible shopping experience with us. Country: GB Do you agree with Parcel2Go’s 4-star rating? | Read 56,321-56,340 Reviews out of 64,071 | Read 59,701-59,720 Reviews out of 65,148 Postal Code: BL3 6BU Customers can also use PayPal service. Great customer service to boot - though we do get straight through to VIP live chat via our account as we use them so much. Useful. Contact information for Parcel2Go Customer Services with its free or geographic phone number. This Facebook Page is only visible to people who meet a minimum age. She said she will contact MyHermes and let me know by email. The main problem with this site and similar is that they … useless company, avoid at all costs. Check out what 64,092 people have written so far, and share your own experience. Do you agree with Parcel2Go’s 4-star rating? [New Courier] FeXprimiR Standard and Same Day Delivery... [HOLIDAY NOTICE] It’s National Day 2020. No they are useless and related companies. Parcel2go (UK) Customer Services on Twitter @StephenJJ9 Hi guys, if you can DM me the order I can take a look for you in more detail, thanks. | Read 59,201-59,220 Reviews out of 64,687 The company was founded in 2002. Contact us for more information about the services that we offer at Parcelforce Worldwide, including parcel delivery, courier services and much more. I had to wait 5 minutes for a chat but then got a very communicative operator Sohail who offered me Pre Paid refund or refund to my bank card & then dealt with this all quite efficiently. A live chat with Maria R sorted out a refund on a late delivery of parcel very promptly and efficiently. Order status can be tracked in personal profile on the company website. Emailed live chat reassured me would be collected and switch to another courier they never came. Do you agree with Parcel2Go’s 4-star rating? What can we help you with. You've already flagged this Michael Thompson 5 reviews. Do you agree with Parcel2Go’s 4-star rating? GB. Share. Wednesday emailed to say we had to take to post office. Check out what 65,152 people have written so far, and share your own experience. £50 free cover. LOGIN. Customer service live chat only copy pastes their TOS. | Read 59,721-59,740 Reviews out of 65,148 Nicola. Some deliveries and may be affected by the Coronavirus outbreak. We stopped using them due to the long delays, missed deliveries and refusal to refund when they get it wrong. CR E 1050 S - Parcel 2 Lafayette, IN 47909 sold on 10/07/2020. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Cannot get a response from Parcel2Go - online refund and cancel function does not work; so-called Live Chat just cuts you off after a long wait in queue. If you are unsure of your order number then please go to the "My Account area", sign in (or register with us if you haven't already) and then click on the “My Orders” tab to find your UPS number. When this happens with us I use there Facebook page to talk to them but to be honest there not that helpful. For example, they allow us to connect to social networks, display personalised content, as well as analyse and improve the operation of our website. FeaturedCustomers has 983,215+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions. Parcel2Go Live chat is a feature available 24 hours a day and 7 days a week in the website to stay connected with its customers. No point blaming it on the middle man. Compare prices from the world’s best couriers, and save up to 60%. There’s live chat on the site. Website must have a lawful basis to process The User's personal data, and this policy explains what Company's lawful basis is in respect of each purpose for which www.parcel2go.com keep and use information about The User of company services Generally, Parcel2Go are allowed to process The Customer's personal data where it is necessary in connection with a contract between Website (such as a contract to supply Company's products or services), where it is necessary in order for www.parcel2go.com to comply with Parcel2Go's' legal obligations, or where The Company have a legitimate interest to do so (but The Company will always consider whether The User's right to privacy overrides Parcel2Go's' interest). Parcel2Go reserve the right to deal with any Prohibited Items at Company's sole discretion without being liable in any way to The Client of Parcel2Go or the recipient of the Consignment containing the Prohibited Item(s). | Read 59,221-59,240 Reviews out of 64,653 Check out what 64,653 people have written so far, and share your own experience. | Read 59,681-59,700 Reviews out of 64,962 Enter tracking number to track Parcel2Go shipments and get delivery status online. It’s Hermes who have messed up - surely it should be them getting the flack. I wasn’t disappointed I wasn’t disappointed. Contact information for Parcel2Go Head Office with its free or geographic phone number. So I went on live chat to query it and I was chatting to David84, Wuyanxu and Mokey at the time and I was pointing out that the person I got first (Catherine) was either copying or pasting text or she was a very fast typer, or a bot. If your parcel details are incorrect or you want to make any sudden changes then the only thing that you need to do is log in to your Parcel2Go account and visits their live chat section. That was exactly our experience as well when we used them a while ago. The Bold360 solution provides a greater ease of use and navigation for customer service team members. “When Bold360 was implemented, we saw – and continue to see – greater efficiency and productivity for our team. Parcel2Go offers parcel delivery comparison services. | Read 56,581-56,600 Reviews out of 64,092 Parcel2Go Overview. Enter tracking number to track Parcel2Go shipments and get delivery status online. There’s live chat on the site. Yesterday I’ve contacted MYHERMES to enquire, but they told me to contact PARCEL2GO. As assistance, is quite scarce, in my opinion. Please read these Terms and Conditions very carefully and particularly clauses 3.2, 6, 9, and 12 which set out the extent of Company's liability under these Terms and Conditions and provide for an indemnity by The Customer in certain circumstances. The Bold360 solution provides a greater ease of use and navigation for customer service team members. Parcel2G has a dedicated contact center to help you with your queries and worries. Communication is better now with the live chat. This number can also be found on your confirmation email. Parcel2Go insurance is also a con: I've asked four times for a refund of the postage costs (little compensation against a £760 loss) under their guaranteed delivery insurance and have been repeatedly palmed off. try this number used it once before, not sure if its still works - 0871 3308066. was not cheap to call. Check out what 64,092 people have written so far, and share your own experience. Its headquarters is based in Bolton, UK. Contact Parcel2Go and get REST API docs. No phone number. Organization: PARCEL2GO.COM LIMITED Details of how to contact The Company if The Client of Parcel2Go have any questions about privacy or data protection can be found in the Contact Details section, below. Check out what 64,687 people have written so far, and share your own experience. Parcel was easy to track. 25 days have passed they are unable get a bill from fedex for the charges. Do you know how to contact PARCEL2GO? You must contact via live chat on their facebook page only. Please log in to see if it's visible to you. After 2 weeks passed since my last contact and the promise of return of my parcel (as recorded on chat logs), during one live chat where I queried what was happening, this time I was told that my parcel is now lost in transit. For example, they will advertise a next day service but the terms state 2-3 days for delivery. takes 5 days to get a query resolved. On 29.12 I have sent a parcel to a UK customer, by MyHermes through PARCEL2GO. With ParcelHero you can access the world’s best couriers, book a collection from your door and save up to 72% against the Post Office. An estimate is provided free of charge. jim . Parcel2Go ships their parcels worldwide to more than 200 countries. They have a 24*7 live chat portal to assist you. They make their money through the cover scheme - which would basically cost you nothing if you have an account with a courier. useless service. Impossible to contact anyone other than an algorithm, Hard to contact, No way to contact, Very bad customer care and very difficult to get help, No contact. I always use UPS and drop it off at a newsagents near me. @bridget-jones-diary wrote:. i shall make a cup of tea and try Live chat if I … Five separate Live Chat sessions and hours of my time have been wasted trying to get Parcel2Go staff to use basic common sense. B. Bl4ckGryph0n Member. Excludes just about everything except house bricks. As for insurance, they exclude almost everything but happily take your extra payments for insurance that will not pay out. All very easy & will carry on using Parcel 2 … Live Help Talk to an operator. Thank you all for your feedback. The communication channel is absolutely appalling you cannot speak direct to the courier. Do you agree with Parcel2Go’s 4-star rating? Click here to process your return shipmenthere to process your return shipment Not exactly true. You must contact via live chat on their facebook page only. You can forward your … Accessing live chat was also easy within the app, with the process working just as well as on the Parcel2Go website. I agree to a point,There are going to be issues with all shipping companies,Its the nature of the job and pressure these days that goes with it, Available payment options are Visa, MasterCard, American Express, and Discover. Do you agree with Parcel2Go’s 4-star rating? May 11, 2012 #22 i will never use this company again 3 times this week they have fail to pick up a parcel !! This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Track your shipment from door to door. Please click here for further information. Contacted Parcel 2 Go having paid for guaranteed delivery & after that delivery was delayed. Parcel2Go offers promotional discount codes for different destinations. State / Province: Lancashire “ Parcel was not collected on two occasions! It may cost me a bit more, but in case of problems, they have always been helpful. Parcel2Go brought in Bold360 live chat as a replacement for its existing solution. Pissed Consumer © 2021 All No phone number. Never mind, I’ve managed to use the chatline, but there is no telephone or email to contact on their website, very strange. Total garbage in my opinion, no Email address just a useless live chat with automated non descript answers. Emailed live chat reassured me would be collected and switch to another courier they never came. | Read 59,741-59,760 Reviews out of 65,152 For the avoidance of doubt, this means that if these items are carried, they are carried without compensation cover for damage or loss, regardless of whether compensation cover is taken out. Parcel2Go is ranked 139 out of 1045 in Transportation and Logistics category. Live chat advised refund arranged and would get manager to call. ParcelHero ® delivers a fast, reliable and cheap parcel delivery service to over 220 countries. Parcel2Go com salary trends based on salaries posted anonymously by Parcel2Go com employees. My parcel contained 2 pairs of expensive trousers being returned for another size. The company makes refund within 28 calendar days of the date the order is placed. The algorithm is subject to change in future. 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