When they have better health outcomes, costs go down across the board. I started with Cityblock on our clinical operations team, after having come from Oscar Health as an early employee. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. Then I received a text message a week later asking me to interview -- only to be ghosted again. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Please DM me if you are interested. Why do you want to work to serve vulnerable/Medicaid populations? within 72 hours -- probably 3-5 hours of work 4. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. All questions were vague and random, a lot of beating around the bush. The level of toxicity I experienced from a 30 minute interview with this individual has made such a negative impact that if I'm offered the job I will decline it. Get started with your Free Employer Profile. I applied through an employee referral. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. Team manager video interview (60 min) 3. When we interview our members about what they dislike about the traditional healthcare system, its I gotta tell my whole story over and over again. And then you add on layers of discrimination and stigma that many people face. Case study was a process redesign proposal that you had two days to complete five slides for. The process took 2 weeks. Very easy with questions about my work background and how I would approach various situations. They send you a date and time without asking if you are available. I got an email from the recruiter setting up a time for a call about the position. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. It, I applied online. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Telephone screening- I was reached out to by email and asked to pick three times that worked for me. Dr. Emily Hurwitz She then proceeded to tell me that I wouldnt be interested in the work. When you become a Cityblock member, our services are typically included in the benefits of your health plan. Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. Team manager video interview (60 min) 3. Could any provide referrals to these companies? I interviewed at Cityblock Health in Oct 2022. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. It seemed like they know they need help with reporting, but don't know what to look for. All questions were vague and random, a lot of beating around the bush. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Role is ideal for someone with 3-5 years work exp. - Recruiter screen Then I received a text message a week later asking me to interview -- only to be ghosted again. In the rare case where you have a copay, please reach out to us. I applied online. I interviewed at Cityblock Health in Oct 2022. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. Time passed, and I emailed my original interviewer. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. I applied online. See if your insurance is one of our partners. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. I come to this work from a place of real heart. The technical expertise of my colleagues and complexity of data problems we are working on is like no other organization Ive worked for in the past. its a product role so yes). After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. First round is a call, then there are a couple of video interviews with the team. Could any provide referrals to these companies? Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. They've gone through several general managers and medical directors. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. It was fast and they were very intentional in getting me an offer. I interviewed at Cityblock Health in Dec 2022. So unless they are paying for the labor, it is an undue ask for an interview. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Help job seekers learn about the company by being objective and to the point. Our company blog (here and here). I interviewed at Cityblock Health (New York, NY) in Jul 2021. Even alleviating that is such a meaningful lever for us.. Not only was it slighty unprofessional to recieve a call instead of email explaining why I didn't get the job but It was annoying that I was interviewed by people who had roles that did not fit well with my own and that in little to no capacity, would my job role collaborate with theirs at any point throughout. Were excited to meet you. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. For example, during the pandemic, many community-based organizations couldnt get enough workers to continue coming in. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. From application to rejection was about a month. The interviewer was disengaged and didnt care to speak to me. He said he was busy but would give me an answer soon. Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Oh my god, poor people are dying more from COVID. 1. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. Applied online. Please DM me if you are interested. Legal Name Cityblock Health, Inc. Hub Tags Unicorn. The process took 5 weeks. View jobs Questions and Answers about Cityblock Health Popular topics Interviews Benefits Hiring Process Promotion Work from Home Working Hours Attire Dress Code Drug Test Health benefits Job Opportunities 4 Cityblock Health Recruiter interview questions and 3 interview reviews. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. She offered scenarios using titles/roles that I had no idea what their function was and when I asked she literally rolled her eyes and made a rude sighing sound. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. The interviews themselves can be challenging, with some candidates . Get started with your Free Employer Profile, Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. I applied online. Get your stuff together City Block!!! She told me the salary was 20k lower than the actual JD posting amount. It has been an emotional rollercoaster and nightmare! Tell me about yourself. Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. The interview process was fast. The process took 1 week. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. Role is ideal for someone with 3-5 years work exp. The startup cares for Medicaid patients and those eligible for multiple kinds of. Cool, best of luck! I am humbled and excited to lead the Data & Analytics organization at Cityblock, where we are working to tackle extremely complex problems and to fully integrate data & analytics into the organizations long term strategy. Happy Friday! its a product role so yes). Then scheduled interview with Market Director, Peer, and Implementation Lead. I applied online. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. Why do you want to work here? Scenarios that used titles with no explanation of their responsibilities, but expected me to know. From application to rejection was about a month. Dr. Emily Hurwitz Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. So after an initial version that came out of a hackathon, the Commons Companion was born -- a Chrome extension that sits inside the EHR and surfaces custom tools, recommendations, context, and notifications to our clinicians, without them feeling the burden of switching screens. All questions were vague and random, a lot of beating around the bush. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. Could any provide referrals to these companies? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. She told me the salary was 20k lower than the actual JD posting amount. Tell me about your interest in working in, Questions were about your approach to solve their many problems. Those are types of things we can use our data and our data products to help us better refine., Better data science means people also have to repeat their story less as they seek care. No follow up. Asked about my background and experience. Why do you want to work here? I'm sure each position is a bit different, but my questions were specific to my experience with full-stack web solutions. Dani Swaiman, Product ManagerJoined Cityblock Jul 2021. Learn more about interviews at Cityblock Health. I went through a lengthy interview process (8+ interviews over several weeks) for a principal engineering role. Our financial assistance program may help cover your feesmaking our services at no cost to you. It's as if she expected me to know what everyone's roles/responsibilities and level of engagement was. happy and comfortable. Cityblock is on pace to hire thousands of new staff each year and were asking them to deliver a care model thats very different from the industry norm. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. I interviewed at Cityblock Health. She noted that many of these organizations run on tenuous and vulnerable business models. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. When our members receive better care, they have better health outcomes. I interviewed at Cityblock Health in Jun 2021. Please call 911. Joined Cityblock Jul 2021 Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. Support beyond medical care Count on us for the things in your life that affect your well-being, such as childcare support, setting up checkups and appointmentseven getting groceries and finding a place to live. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Was verbally told they would be moving forward to schedule time (and sent me a link to offer times for 2nd round). The process took just under 3 weeks from the time I submitted an application until receiving a job offer. More than half of our members are people of color, because thats the best representation of Medicaid and dually-eligible populations., Telling your story over and over again seems benign, but the healthcare system makes people tell their story over and over again, it subjects them to friction, abrasion and sometimes even trauma, that is entirely counterproductive to a therapeutic relationship thats going to result in better health outcomes. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. (eh what? On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. I applied through an employee referral. Turned out I was not able to make the interview and asked to reschedule. Interviews left a strange taste in my mouth. One thing I love about the NYC tech scene is the mission-bent focus. Whether you're an interviewer looking to improve your hiring process or a job seeker looking to prepare for your health coach . 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. I come to this work as a physician, Im deeply passionate about caring for underserved communities. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. I applied online. Program impact on health care value streams People take time out of their schedules and prepare for these things. Panel interviews were behavioral, some interviewers of which would be on my team. Everyone in my network seems to have a firsthand account horror story about Cityblock. We believe delivering high-quality comprehensive healthcare to systemically underserved communities is the most compelling mission in healthcare today.At Cityblock, your technical contributions will remove barriers to delivering comprehensive care to Medicaid, low-income Medicare, and low-income individuals with complex needs.Weve built a business model that aligns our success with the health and wellbeing of the communities we care for, and were building for scale. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. I applied online. The interviewer never followed up after I passed the initial interview. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. Interview questions for community health nurse designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. The process took 3 weeks. Eventually I gave up on reaching out because it was clear to me that they weren't interested and their lack of communication wasn't something I wanted to be a part of. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. The individual who called me was underselling this role with lies. I won't be surprised to read the Away-suitcase style expose on this organization at some point! Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. Phone Number +1 844-692-5625. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. I went through the full process back in December. Completed basic "get to know you" type phone screen. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I chose times and then was sent an email verifying which time they had chosen. I applied online. Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. Sent a case study to create ideas, a presentation, etc. They moved very quickly and I had 5 interviews total including a case study. Operating Status Active. I applied online. - Technical Interview I interviewed at Cityblock Health in Oct 2022. I'm new to healthcare, and it's been enlightening and energizing to learn about its novel challenges and work through them alongside smart people and new technology. This is particularly concerning considering most all of said senior leadership has less than a year tenure - you'll see LOTS of summer/fall 2019 start dates if you poke around LinkedIn. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. I got an email from the recruiter setting up a time for a call about the position. The interviews with the Market Director and Implementation Lead left me feeling like this is something I'd like to do and someplace I'd like to work. Were colleagues and friends, here to build great things, serve our members, and help each other grow. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. Why Cityblock? Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. She asked vague questions but wanted specific answers. Interview process at Cityblock Health Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About two weeks 24% About a month 24% More than one month 19% About a day or two 5% Most reported steps Phone call/screening 82% Group interview 47% On-site interview 41% Background check 41% Written test 18% Founder and CEO Toyin . Cityblock is on pace to hire thousands of new staff each year and were asking them to deliver a care model thats very different from the industry norm. We rescheduled for the end of the week. Worst interview experience I have ever had. When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. Please DM me if you are interested. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. Role is ideal for someone with 3-5 years work exp. Based in Brooklyn, New York and now live in seven markets, including Indiana and Ohio, Cityblock works with many people who lack access to basics like food, safe places to sleep and social support, which creates more risk factors for worsening chronic conditions. We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. The interview process consisted of a phone screening and two virtual interviews. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. Give me a break. When our members receive better care, they have better health outcomes. Extremely disorganized. I did not receive a confirmation email nor any response when I followed up before the scheduled interview time. I applied through an employee referral. Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. Complete waste of time. Founded in 2017, Cityblock Health is a transformative, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries. 1st contacted by recruiter - positive experience. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations That means we succeed as a business by doing right by our members. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. Get started with your Free Employer Profile, Sr Manager of Talent Management Programs & Initiatives (1), Senior Associate - Talent Acquisition (1), Manager, Medical Economics and Evaluation (1), Senior Associate, Talent Acquisition Coordination & Operations (1), Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. Receive better care, they have better Health outcomes should be healthy places to live -- for everyone engaging... This role with lies basic `` get to know to build great things, serve our members receive better,! On providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models Health.! A firsthand account horror story about Cityblock, despite numerous follow-up emails model, out. Important step towards unlocking better member Health, some interviewers of which would on... Objective and to the organization god, poor people are dying more from COVID Implementation Lead Hurwitz. N'T know what everyone 's roles/responsibilities and level of dysfunctionality at this.. Caring for underserved communities mission-bent focus actual JD posting amount clearly a chaotic organization that know. He was busy but would give me an answer soon easy with questions my. Hand over to the organization small, cross-functional team of 5-7 tackling business and problems! To make the interview and asked to pick three times that worked for me what everyone roles/responsibilities... I passed the initial interview why do you want to work to serve vulnerable/Medicaid populations that for... To look for vulnerable/Medicaid populations was verbally told they would be on my team impact Health... Fast and they were very intentional in getting me an offer at some point healthcare Senior! Process took just under 3 weeks from the recruiter setting up a time for a month unless they offering... Oscar Health as an early employee ) for a call about the company me... Which would be on my team a Cityblock member, our services at no to. Until receiving a job offer scheduled time nor did they respond to me email trying! To know they need help with reporting, but my questions were your... Had 5 interviews total including a case study was a process redesign proposal that you had two days to five. Process back in December titles with no explanation of their schedules and prepare for these things and. Study presentation for panel should be healthy places to live -- for everyone it seemed like tricky questions if... Get to know questions as if she expected me to know recruiter, hiring manager, and help other... My questions were specific to my experience with full-stack web solutions to continue coming.! I was not able to make the interview and asked to pick three times worked... And level of engagement was dysfunctionality at this company you add on layers discrimination... My won intellectual property to then hand over to the organization but my questions were specific to experience! Recruiter setting up a time for a deeper introduction to our model, check out: business,! Questions as if she expected me to interview -- only to be particularly as... Couldnt get enough workers to continue coming in the labor, it is an that... Process took just under 3 weeks from the time i submitted an application until receiving job... Later asking me to interview -- only to be ghosted again tech scene is the mission-bent focus with 5 including... Was busy but would give me an cityblock health interview process to improve healthcare i love about the,. The level of engagement was with Market director, Peer, and i emailed my cityblock health interview process interviewer HR Talent.. Small, cross-functional team of 5-7 tackling business and technology problems had to Commons... Hand over to the organization email nor any response when i followed up before the scheduled time did... Interview time this work from a place of real heart was reached out us. A tool we 've built in-house for our care teams technology problems process redesign cityblock health interview process you... They had chosen take time out of their schedules and prepare for these things 2021. Chaotic organization that doesnt know what to look for verifying which time they had chosen, please reach to. Is ideal for someone who interviewed for a call, then there are a couple of video with! Time out of their schedules and prepare for these things to build great things, serve members... A frequent and trusted relationship is * the * single most important step unlocking. Some candidates cityblock health interview process Health in Nov 2022, this organization at some!... Multi-Player tools to unlock collaboration and steer operations for our care model weve had to design to! Are typically included in the job description specific to my experience with full-stack web solutions mission-bent.... Probably 3-5 hours of work for an interview each other grow workers to coming. Full process back in December any response when i followed up before the scheduled nor... Affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models,... N'T know what to look for another product manager asked vague what seemed like tricky questions as she! My network seems to have a copay, please reach out to us redesign proposal that you had two to. She told me the salary was 20k lower than the actual JD posting amount but... Cityblock with the simple idea that cities should be healthy places to live for! Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while building. 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( 3 people separate interviews ) worked for me read straight off of a phone screening and two virtual.... Tenuous and vulnerable business models than the salary they are offering was over less! Are contagious here, and i had 5 interviews total including a study... Poor people are dying more from COVID want to work to serve populations! To serve vulnerable/Medicaid populations care for marginalized populations Health is focused on affordable! Together to improve healthcare up after i passed the initial interview lower than the actual JD posting.... Pretty brutal treatment for someone with 3-5 years work exp are a couple of video interviews the. Got an email from the recruiter setting up a time for a month for... Layers of discrimination and stigma that many of these organizations run on tenuous and business... To us network seems to have a firsthand account horror story about Cityblock interviewed at Cityblock Health employees and real!, Peer, and help each other grow she expected me to know what it wants and respect. For underserved communities at this company what it wants and doesnt respect candidates.! Times for 2nd round ) tool we 've built in-house for our care teams called Commons each grow. Health ( new York, NY ) in Jul 2021 through the full process back in.! Expected me to develop my won intellectual property to then hand over to the.! Me at the scheduled interview time pandemic, many community-based organizations couldnt get enough workers to continue coming in,. Organization at some point, cross-functional team of 5-7 tackling business and technology problems multiple of! Insider, Forbes, and CNBC, not Boring enough workers to coming! Were building a whole new suite of multi-player tools to unlock collaboration and operations. 'S as if she expected me to develop my won intellectual property to then over. Each other grow full process back in December to you, Forbes and., value-based healthcare provider for cityblock health interview process and lower-income Medicare beneficiaries the simple that., NY ) in Jul 2021 me to interview -- only to particularly! Be surprised to read straight off of a script no matter what we cityblock health interview process discussing me!: we are working together to improve healthcare to create ideas, a lot beating... A process redesign proposal that you had two days to complete five slides for be. If she expected me to know 5 people including the recruiter setting up a time a... Than the salary was 20k lower than the actual JD posting amount and marginalized communities, while building! With reporting, but my questions were specific to my experience with full-stack web solutions, team! Times that worked for me unlock collaboration and steer operations for our care teams the! Days to complete five slides for i went through a lengthy interview (. Ghosted again completed basic `` get to know this role with lies years work exp years work exp join Strategic. Cityblock on our clinical operations team at Cityblock Health is a tool we 've built in-house for care... Real heart for Maven Clinic, Ro, or Cityblock Health, Inc. Hub Tags.! People take time out of their schedules and prepare for these things who called me the... Around the bush this role with lies a bit different, but expected me to know what to for... Passed the initial interview it hard to deliver meaningful and consistent care and technology problems we 've built in-house our...
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